UK GDPR Compliance & Privacy Policy
Last Updated: July 2026. This policy outlines how Motion Unseen collects, secures, and handles personal operator data and video monitoring logs.
1. Information We Actively Collect
We process your personal information under two clear operational categories:
- Transaction Details: Names, company logistics, delivery addresses, and emails collected during Stripe hardware processing. We do not store or process raw credit card numbers on our servers.
- Surveillance Payload Data: Lean image frames transmitted at 8fps over cellular modems to your secure Cloud Portal workspace.
2. Storage Security & 28-Day Retention Pipeline
We respect total local data ownership. Any media files you download directly via the Local Web UI Server over your camera's local Wi-Fi never touch our servers. For cloud monitoring users, image files uploaded to the Ultimate Cloud Portal are encrypted during transport and stored securely. To maintain lean, private data footprints, all recorded cloud timeline frames are permanently deleted on a mandatory 28-day rolling cycle unless flagged and pinned manually by the site operator for evidentiary purposes.
3. Zero Data-Monetization Policy
We do not sell, lease, trade, or share your personal profile information, location metrics, or surveillance camera image records with any third-party marketing firms or data brokers. Information is shared strictly with secure utility sub-processors required to run your platform (e.g., pipeline routing via Stripe for banking verification).
4. Your Rights Under UK GDPR
As a UK/EU commercial enterprise operator, you maintain full structural rights over your personal profile data registry:
- The right to request a complete digital transcript copy of all personal profile metrics we hold.
- The right to order immediate erasure of your support ticketing histories and portal user profiles.
- The right to order an instant wipe of your active cloud media timeline storage clusters.
5. Data Protection Inquiries
For any data clearance mandates, compliance checks, or profile logs removal requests, submit a direct log via our website support portal or contact our compliance desk directly at privacy@motionunseen.com.